Overview
Our online store items are fulfilled, packed, and shipped by an on demand printing company, Printful.
Any purchases made are subject to their refund and return policies.
Printful Policies
Printful Return policies can be found here.
Additional The Branch Calvary Chapel Policies
If you are having an issue with your order, please contact us at admin@tbcalvary.com before returning any products. We do not refund orders for buyer’s remorse. We do not process returns for face masks, as well as size exchanges.
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date.
Need Help?
Contact us at admin@tbcalvary.com for questions related to refunds and returns.